Returns & Exchanges
At ELEVON, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. All products must be returned in their original packaging and in unused condition to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully repack your items in their original boxes with all protective padding to ensure they arrive back to us safely.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.